Shipping Policy

Shipping Policy

Last Updated: November 2025

At Coral Paper Co. we ship gratitude, one box at a time.
Here’s how we make sure your order reaches you on time.

1. Order Processing & Shipping

  • Order Processing: Orders are typically processed within 1-3 business days (Monday to Friday, excluding public holidays). It takes about 3-7 days to deliver post dispatch.
  • Shipping Confirmation: Once your order is processed and dispatched, you'll receive a shipping confirmation email containing a tracking link. Please allow up to 24 hours for the tracking status to accurately update.
  • Delivery Estimates: We partner with reliable courier companies and/or Speed Post to ensure timely delivery. While we aim for your order to reach you within the estimated time mentioned in your order confirmation, please note that delivery times are estimates.
  • Address Accessibility: If the delivery address isn't easily accessible, the delivery time might exceed our initial estimate. To confirm delivery details, we may contact you via the email or phone number you provided.

We work with trusted logistics partners across India to ensure reliable, on-time delivery.

2. Shipping Charges

  • Free shipping on all prepaid orders across India.
  • For international orders, shipping charges are calculated at checkout.

3. Order Tracking

Once your order ships, you’ll receive a tracking link via email or SMS.
Still can’t find it? Drop us a note at team.coralpaperco@gmail.com, and we’ll locate it faster than you can say “Where’s my Coral Paper Co. Set?”

4. Delivery Issues

If your package arrives damaged, tampered, or missing items, don’t panic.
Email us within 48 hours of delivery with photos, and we’ll sort it out ASAP. 
 
Coral Paper Co. isn't liable for any delays in delivery caused by the courier company, Speed Post, or factors beyond our reasonable control (e.g., unforeseen transit issues, local delivery constraints).

Uncontrollable Events (Force Majeure): In the rare event that delivery isn't possible for reasons entirely outside of Coral Paper Co.’s control including, but not limited to, poor courier services in your area, inaccessibility of the delivery location, or force majeure events (such as natural disasters, strikes, war, acts of terrorism, or other events beyond our reasonable control)—we'll inform you of the inability to deliver and cancel your order. A full refund will then be processed.

5. Cancellations

Orders can be cancelled within 24 hours of placing them, unless already shipped or customized.